Every successful Kitchen & Bath Company has discovered their X-Factor – that is, how to mobilize a depth of loyal, devoted, problem solvers around them. This is the life work (and the hardest work) of every leader committed to long-term profitability and market impact. The X-Factor, in a word, is culture. But achieving such a state of collaborative harmony with a high-performance team can seem like more myth than reality when faced with the daily struggles of running a Kitchen & Bath Company. Yet, with all it’s nuances and challenges, The X-Factor is THE deciding factor when it comes to standout performance and longevity demonstrated by the select few in our industry who have captured it. Every long-term success can trace its roots back to a culture of productive committed people delivering distinct value to end users. How do they do it? This workshop will unpack the inner workings of such a cultural upheaval and deliver a practical, understandable framework, that can be implemented immediately, for every leader committed to successful, long-term growth. No matter how creative and talented a leader is, without a high-performance team, an organization’s ability to grow successfully soon becomes too burdensome and frustrating. It stands to reason then that lasting success for any organization can never be the sole responsibility of the people at the top. But that is exactly where our industry tends to fall short. How can a leader reproduce success? Growing successfully depends on a leader’s ability to impact the people around them – the X-Factor.