Author Jim Collins has elegantly noted that in business, “Good is the enemy of Great”[1]. In his fascinating study of “Great”[2] companies compared to “Good” companies, those defined as “Good” found it too easy to settle for mediocrity and failed to produce consistent profit. “Great” companies however, stood out from good by virtue [...]
I received an encouraging phone call from a client this morning who had been struggling for most of his business life with a challenge that plagues many (if not most) small business owners. Though his product is excellent, and there is clearly a demand for it in the marketplace, his success ratio for capturing more [...]
This past month I met with a business owner client of mine who told me that his ratio for closing sales leads is less than 10%. Now, to put this issue into context, this owner has invested thousands building a new kitchen showroom/design studio with beautiful, up-to date design and product displays, and hired a [...]
