Eliminating Costly Mistakes
Recycling old problems One of the most frustrating challenges in the building industry is watching profit slip away due to costly and often unnecessary mistakes. It hurts to feel like we’ve been victimized in spite [...]
PTO – a Compensation Strategy To Attract Great People
Good people want and expect better than average compensation. To think that we will hire and keep the best and brightest when offering “market rate” salaries and benefits is, at best, status-quo thinking, and at [...]
Dealing Conflict a Blow
As unpleasant as it is, conflict is an ever-present and potentially costly danger. When people come together in a work environment, we should expect that at some point, conflict will rear its ugly head, rather [...]
Help; I’m too Busy!
The building business demands a lot! There is always too much to do and too little time to do it. Time evaporates in spite of our best efforts to get more done. To-do lists get [...]
Defend Your Profit, Not Your Prices
Today more than ever home buyers and remodeling customers are fixated on price. Our nation’s consumer mindset is an intangible force behind most sales negotiations, including those involving major purchases of new homes or remodeling [...]
Your business: an entity or your identity?
When I ask builders to talk about their most important goals, none has ever said it was to be busy. While being ‘busy’ is commonly associated with having a lot of business on the books [...]